root cause

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Addressing Problems With Countermeasures Rather Than Solutions

Within the Toyota Production System, virtually every action, tool, or system is considered a countermeasure rather than a solution in an effort to prevent the mindset that changes are, in any way, permanent resolutions to problems. Although some actions may, in fact, be permanent solutions to a problem, acting in this way can lead to static thinking and interfere with the development of better methods in the future. Continue reading

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