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Deming’s Influence on Lean

There are numerous books and papers available today that, in one way or another, touch on the subject of lean. I am amazed, however, at the number of these publications that fail to make the connection between lean leadership and W. Edwards Deming’s theory of management.  Besides the fact that Deming had a huge impact … Continue reading

Driving Improvement from Lessons Learned

It is fairly common for companies to hold a lessons learned session after a major project or an incident to understand the things that did not go well and could be done better next time.  Unfortunately many of these types of sessions I have seen over the years do not really accomplish much in the … Continue reading

The Price of Fear

What does fear cost businesses each year?  Thousands? Millions? Billions?  It’s something that obviously can’t be measured accurately, but when I think about some of the organizations I have worked with in the past, I’m guessing the figure is extremely high. Although the type and extent of fear differs for every organization, it affects virtually … Continue reading

Beware the Next Management Fad

“It does not happen all at once.  There is no instant pudding.” – W. Edwards Deming I recently read an article in the February issue of Fortune magazine entitled, The Algorithmic CEO that starts out with, “Get ready for the most sweeping business change since the Industrial Revolution.” The article goes on to tout mathematical … Continue reading

Want Lean to Succeed? Stop Focusing on Waste!

Although one of the most significant benefits of lean is the reduction of waste, it is not enough to say that lean is about reducing waste.  This may sound confusing, but those organizations that focus too heavily on waste as they go into lean tend to be the ones that become disappointed with the effort … Continue reading