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Improvement Requires More Reflection; Less Justification

In The Birth of Lean, Taiichi Ohno is quoted as saying that kaizen continuously requires people to, “assume that things are a mess.” Since business planning is fundamentally kaizen at the organizational level, we’ve got to create the idea that things are always a mess. To do this requires that targets are clearly visible and people feel free to openly and honestly reflect on performance against the targets. Continue reading

Maslow: Still Relevant 70 Years Later

Being an effective leader is not easy. With all of the external factors that can affect performance seemingly coming at an ever-increasing pace, keeping an organization performing at a high level can be a difficult job. With the continual changes in technology, markets, and regulations, however, the most difficult aspect of leadership continues to be … Continue reading

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