In The Birth of Lean, Taiichi Ohno is quoted as saying that kaizen continuously requires people to, “assume that things are a mess.” Since business planning is fundamentally kaizen at the organizational level, we’ve got to create the idea that things are always a mess. To do this requires that targets are clearly visible and people feel free to openly and honestly reflect on performance against the targets. Continue reading
Being an effective leader is not easy. With all of the external factors that can affect performance seemingly coming at an ever-increasing pace, keeping an organization performing at a high level can be a difficult job. With the continual changes in technology, markets, and regulations, however, the most difficult aspect of leadership continues to be … Continue reading
