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Do We Know How to Learn?

“The theory of knowledge that management in any form is prediction.”  W. Edwards Deming When I first read the above quote many years ago, I didn’t fully comprehend what Deming was trying to say.  After a lot of thought, reflection, and experience with a variety of organizations and management systems, I came to realize the … Continue reading

The New Blood Dilemma

There are many examples of companies becoming stagnant and not addressing problems effectively – or getting to the point where the problems are no longer seen as problems. When this happens, though, it’s critical to understand the reasons behind the lack of success rather than jump to the conclusion that one or more new leaders are the answer. New leaders are a countermeasure that can fail if the root causes of the poor performance or apathy are not effectively addressed. Continue reading